Founded in 2009, ITS4U is a European group of more than 70 team members that keeps its human ambition. Our vision is built on 4 values: Quality, Trust, Development and Independence.
We are the privileged partner of your digital projects thanks to our expertise in 3 areas: CRM, DevOps and PMO (Project Management Office). We have been successfully delivering projects with SugarCRM since 2010.
The CRM team is composed of 12 dedicated members including project managers, functional consultants, product experts, developers and architects. All are trained and certified on a regular basis.
We create a strong partnership with our clients:
- Ahead of the project: creation of a strategic vision based on business objectives, scope definition, process modelling
- During the project: Agile implementation, integration with your IS, data migration, training
- After the project: support, continuous coaching for adoption, maintenance and evolutions
Use Cases
- Account Management
- Billing
- Call Center
- Case Management
- Charitable Proceeds
- Contact Management
- CPQ
- Customer Management
- Customer Service
- Customer Service Ticket Management
- Customer Support
- Data Management
- Event Scheduling
- Lead Management
- Marketing
- Member Management
- Project Management
- Proposals
- Sales
- Sales Force Automation
- Service
- Support
Integrations
- Core banking systems
- Core insurance systems
- Custom integration via API management platform
- Docusign
- Kiamo
- MailChimp
- QlikView for BI
- Riva
- Talend
- WordPress
Industries
- Banking
- Business Services and Consulting
- Education
- Financial Services
- Government
- Information and Communication Technology (ICT)
- Insurance
- Manufacturing
- Not for Profit
- Professional Services
- Public Sector
- Real Estate
- Social Housing
- Telecommunications
- Transportation and Logistics
- Travel
