The fight to achieve a market-leading customer experience increasingly feels like a maelstrom and firms are struggling to keep up.
Join us to explore:
- Customer Experience (CX) – what does it really mean?
- Examples of organizations that practice great CX
- Cloud Technology: The CX Enabler & Imperative for Change
- Breaking Down The Barriers to the Cloud
Speaker Details
Adrian Swinscoe
Customer Experience Consultant/Advisor, Best-Selling Author and Workshop Leader
Lover of simplicity and advocate of the human touch with a bit of really useful technology thrown in. Adrian has been growing and helping develop customer-focused large and small businesses for 20 years.
Nigel Clark
Customer Success Director & Cloud Migration Business Lead
A long-standing Account Manager in the world of Enterprise Software dedicated to achieving customer success.
Charlynne Elezi
Customer Marketing Director
Your moderator for this session, with a firm love of all things marketing and over a decade of channel marketing experience.
