Founded in 2009, ITS4U is a European group of more than 70 team members that keeps its human ambition. Our vision is built on 4 values: Quality, Trust, Development and Independence.
We are the privileged partner of your digital projects thanks to our expertise in 3 areas: CRM, DevOps and PMO (Project Management Office). We have been successfully delivering projects with SugarCRM since 2010.
The CRM team is composed of 12 dedicated members including project managers, functional consultants, product experts, developers and architects. All are trained and certified on a regular basis.
We create a strong partnership with our clients:
- Ahead of the project: creation of a strategic vision based on business objectives, scope definition, process modelling
- During the project: Agile implementation, integration with your IS, data migration, training
- After the project: support, continuous coaching for adoption, maintenance and evolutions
Referenzberichte
- Angebotserarbeitung
- Automatisierung des Außendienstes
- Bedienung
- Call Center
- CPQ
- Datenspeicherung
- Empfehlungsmarketing und Veranstaltungsmanagement
- Fakturierung
- Fallmanagement
- Gemeinnütziger Erlös
- Kontaktmanagement
- Kundenbetreuung
- Kundendienst
- Kundenmanagement
- Kundenserviceticket-Management
- Kundensupport
- Lead Management
- Marketing
- Mitgliederverwaltung
- Projektmanagement
- Support
- Veranstaltungsplanung
Integrations
- Core banking systmes
- Core insurance systems
- Custom integration via API management platform
- Docusign
- Kiamo
- MailChimp
- QlikView for BI
- Riva
- Talend
- WordPress
Industries
- Bankwesen
- Beratung/Unternehmensdienstleistungen
- Bildungswesen
- Fertigung
- Finanzdienstleistungen
- Immobilien
- Informations- und Kommunikationstechnologie (IKT)
- Non-Profit
- Öffentlicher Sektor
- Professionelle Dienstleistungen
- Regierung
- Reisen/Freizeit
- Social Housing
- Telekommunikation
- Versand/Transport
- Versicherungswesen
