Founded in 2009, ITS4U is a European group of more than 70 team members that keeps its human ambition. Our vision is built on 4 values: Quality, Trust, Development and Independence.
We are the privileged partner of your digital projects thanks to our expertise in 3 areas: CRM, DevOps and PMO (Project Management Office). We have been successfully delivering projects with SugarCRM since 2010.
The CRM team is composed of 12 dedicated members including project managers, functional consultants, product experts, developers and architects. All are trained and certified on a regular basis.
We create a strong partnership with our clients:
- Ahead of the project: creation of a strategic vision based on business objectives, scope definition, process modelling
- During the project: Agile implementation, integration with your IS, data migration, training
- After the project: support, continuous coaching for adoption, maintenance and evolutions
Caso de uso
- Administración de casos
- Almacenamiento de datos
- Atención al cliente
- Automatización de equipos de ventas
- Centro de llamadas
- CPQ
- Event Scheduling
- Facturación
- Fondos de beneficencia
- Gestión de clientes
- Gestión de contactos
- Gestión de cuentas
- Gestión de miembros
- Gestión de proyectos
- Gestión de tickets de servicio al cliente
- Lead Management
- Marketing
- Propuestas
- Servicio al cliente
- Servicios
- Soporte
- Ventas
Integraciónes
- Core banking systems
- Core insurance systems
- Custom integration via API management platform
- Docusign
- Kiamo
- MailChimp
- QlikView for BI
- Riva
- Talend
- WordPress
Sectores
- Banca
- Business Services and Consulting
- Educación
- Fabricación
- Gobierno
- Inmobiliario
- Logística
- Organizaciones sin ánimo de lucro
- Sector público
- Seguros
- Servicios de negocios
- Servicios financieros
- Servicios profesionales
- Social Housing
- Tecnologías de la información y la comunicación (TIC)
- Telecomunicaciones
- Transportation and Logistics
- Travel
