dotBase has been Sugar’s main partner in Switzerland for more than 10 years, with numerous CRM projects carried out for companies in all fields of activity (in particular finance, energy, industry, real estate), public administrations, as well as public or international organizations in the fields of sport, health and services.
dotBase helps its clients to provide the best experience to their own customers, throughout the entire contact journey. We offer solutions covering the entire customer lifecycle: Automated Marketing to generate better leads, CRM Sales to convert more customers and CRM Service to boost customer experience and loyalty.
We provide consulting services, solution implementation and support in the use of deployed tools. Our work methodology is proven and adaptable according to the size, objective and budget of a project: fast and straight to the point for projects aiming at efficiency at lower cost, and for more complex projects, a structured approach in phases of analysis and modeling, design and implementation, training and deployment.
Whether in the Cloud or on site, we master all types of architecture and also offer a cloud partner, located in Switzerland to meet legal requirements or total control of our customers’ data and tools.
Our very solid references and our achievements speak for themselves: with dotBase you will have the best of CRM and the guarantee of a solution perfectly adapted to your objectives and integrated into all facets of your business.
- Billing
- CPQ
- Data Management
- Data Storage
- e コマース販売
- ERP
- Event Scheduling
- Finance
- Lead Generation
- Referral and Event Management
- Sales
- Support
- アカウント管理
- アプリケーション管理
- カスタマーサービス
- ケース管理
- コールセンター
- サービス
- プロジェクト管理
- マーケティング
- マーケティング (ロイヤルティプログラム)
- モバイル
- 会員管理
- 会計/ERP
- 分析
- 営業支援
- 慈善事業収益
- 提案
- 機会管理
- 見込み客の管理
- 連絡先管理
- 顧客サポート
- 顧客管理
- Act-On
- Alfresco
- Amazon Web Services (AWS)
- Asterisk
- Biz Card Reader
- Camcard
- Centralized Identify Management
- Cisco WebEx
- dotBase Cloud
- Drupal
- elastic
- Google Adwords
- Google Maps
- Liferay
- Magneto
- MailChimp
- Mautic
- Microsoft Azure
- Microsoft Dynamics (Accounting)
- OpenBravo
- Oracle
- PrestaShop
- Riva
- SAP
- Sharepoint
- SurveyMonkey
- Talend
- Typo3
- WordPress
- Other
- エネルギー
- コマース/小売
- コンサルティングサービス/ビジネスサービス
- ヘルスケア
- ホスピタリティ
- マーケティング
- メディア/テクノロジー
- 不動産
- 公的機関
- 専門サービス
- 小売および消費財
- 情報通信技術 (ICT)、電気通信
- 教育
- 流通
- 物流
- 行政
- 製造
- 配送/輸送
- 金融サービス
- 銀行
- 電気通信
- 非営利