Founded in 2009, ITS4U is a European group of more than 70 team members that keeps its human ambition. Our vision is built on 4 values: Quality, Trust, Development and Independence.
We are the privileged partner of your digital projects thanks to our expertise in 3 areas: CRM, DevOps and PMO (Project Management Office). We have been successfully delivering projects with SugarCRM since 2010.
The CRM team is composed of 12 dedicated members including project managers, functional consultants, product experts, developers and architects. All are trained and certified on a regular basis.
We create a strong partnership with our clients:
- Ahead of the project: creation of a strategic vision based on business objectives, scope definition, process modelling
- During the project: Agile implementation, integration with your IS, data migration, training
- After the project: support, continuous coaching for adoption, maintenance and evolutions
Use Cases
- Billing
- CPQ
- Customer Service Ticket Management
- Event Scheduling
- アカウント管理
- カスタマーサービス
- ケース管理
- コールセンター
- データ管理
- プロジェクト管理
- マーケティング
- 会員管理
- 慈善事業収益
- 提案
- 見込み客の管理
- 連絡先管理
- 顧客サポート
- 顧客管理
Integrations
- Core banking systems
- Core insurance systems
- Custom integration via API management platform
- Docusign
- Kiamo
- MailChimp
- QlikView for BI
- Riva
- Talend
- WordPress
Industries
- Social Housing
- コンサルティングサービス/ビジネスサービス
- 不動産
- 保険
- 公的機関
- 専門サービス
- 情報通信技術 (ICT)、電気通信
- 教育
- 旅行/レジャー
- 行政
- 製造
- 配送/輸送
- 金融サービス
- 銀行
- 電気通信
- 非営利
