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dotBase has been Sugar’s main partner in Switzerland for more than 10 years, with numerous CRM projects carried out for companies in all fields of activity (in particular finance, energy, industry, real estate), public administrations, as well as public or international organizations in the fields of sport, health and services.
dotBase helps its clients to provide the best experience to their own customers, throughout the entire contact journey. We offer solutions covering the entire customer lifecycle: Automated Marketing to generate better leads, CRM Sales to convert more customers and CRM Service to boost customer experience and loyalty.
We provide consulting services, solution implementation and support in the use of deployed tools. Our work methodology is proven and adaptable according to the size, objective and budget of a project: fast and straight to the point for projects aiming at efficiency at lower cost, and for more complex projects, a structured approach in phases of analysis and modeling, design and implementation, training and deployment.
Whether in the Cloud or on site, we master all types of architecture and also offer a cloud partner, located in Switzerland to meet legal requirements or total control of our customers’ data and tools.
Our very solid references and our achievements speak for themselves: with dotBase you will have the best of CRM and the guarantee of a solution perfectly adapted to your objectives and integrated into all facets of your business.
- Account Management
- Accounting
- Analytics
- Application Management
- Billing
- Call Center
- Case Management
- Charitable Proceeds
- Contact Management
- CPQ
- Customer Management
- Customer Service
- Customer Service Ticket Management
- Customer Support
- Data Management
- Data Storage
- Ecommerce Sales
- ERP
- Event Scheduling
- Finance
- Lead Generation
- Lead Management
- Marketing
- Marketing (Loyalty Program)
- Member Management
- Mobile
- Opportunity Management
- Project Management
- Proposals
- Referral and Event Management
- Sales
- Sales Force Automation
- Service
- Support
- WordPress
- Act-On
- Alfresco
- Amazon Web Services (AWS)
- Asterisk
- Biz Card Reader
- Camcard
- Centralized Identify Management
- Cisco WebEx
- dotBase Cloud
- Drupal
- elastic
- Google Adwords
- Google Maps
- Liferay
- Magneto
- MailChimp
- Mautic
- Microsoft Azure
- Microsoft Dynamics (Accounting)
- OpenBravo
- Oracle
- PrestaShop
- Riva
- SAP
- Sharepoint
- SurveyMonkey
- Talend
- Typo3
- Ecommerce and Retail
- Banking
- Business Services and Consulting
- Distribution
- Education
- Energy
- Financial Services
- Government
- Healthcare
- Hospitality
- Information and Communication Technology (ICT)
- Logistics
- Manufacturing
- Marketing, PR and Comms
- Media and Technology
- Not for Profit
- Other
- Professional Services
- Public Sector
- Real Estate
- Retail and Consumer Goods
- Shipping
- Telecommunications
- Utilities and Technology
- Wholesale