Impresoft Engage is a unique reality in the Italian landscape, born with the aim of connecting businesses to the customer of tomorrow by establishing a strong and lasting bond. We place customer experience at the center through the creation of digital environments capable of integrating people, processes, and data.
Our customized solutions, ranging from CRM processes and technologies to digital strategy, marketing automation, online and offline sales processes, and Customer Service Management, enable companies to optimize processes and meet customer needs.
We are Elite partner of SugarCRM, certified as President’s Club Reseller Partner 2023 and Financial Services Industry Specialist 2023. We offer you the experience and expertise gained over more than twenty years of work on CRM, CDP, and Marketing Automation projects to help you increase your engagement and build satisfying relationships with your customers.
We are part of the Impresoft Group, which consists of a set of specialized and complementary companies that present their offerings in four Competence Centers: Business Solutions, Industry Solutions, Customer Engagement, and Corporate Resilience. The synergies generated by these integrations, combined with the mix of talents, skills, solutions, and services, have allowed the group to build an unparalleled portfolio to accompany companies on their digital transformation journey in the market.
- Account Management
- Accounting
- Call Center
- Case Management
- Contact Management
- CPQ
- Customer Management
- Customer Support
- Database Management
- Lead Management
- Marketing
- Opportunity Management
- Project Management
- Sales Force Automation
- Service
- Asterisk
- AWS Cloud
- CJ Plugin
- CreditSafe, For Credit Checks
- Docusign
- Drupal
- Google Maps
- HubSpot
- MailChimp
- MediusFlow
- Microsoft Dynamics (Accounting)
- QlikView for BI
- Sage 100 ERP
- SAP
- Zendesk
- Financial Services
- Advertising and Media
- Agriculture
- Automotive
- Business Services and Consulting
- Construction
- Distribution
- Healthcare
- Information and Communication Technology (ICT)
- Insurance
- Manufacturing
- Pharmaceutical
- Professional Services
- Wholesale