Founded in 2009, ITS4U is a European group of more than 70 team members that keeps its human ambition. Our vision is built on 4 values: Quality, Trust, Development and Independence.
We are the privileged partner of your digital projects thanks to our expertise in 3 areas: CRM, DevOps and PMO (Project Management Office). We have been successfully delivering projects with SugarCRM since 2010.
The CRM team is composed of 12 dedicated members including project managers, functional consultants, product experts, developers and architects. All are trained and certified on a regular basis.
We create a strong partnership with our clients:
- Ahead of the project: creation of a strategic vision based on business objectives, scope definition, process modelling
- During the project: Agile implementation, integration with your IS, data migration, training
- After the project: support, continuous coaching for adoption, maintenance and evolutions
Use Cases
- CPQ
- Customer Service Ticket Management
- Event Scheduling
- Sales
- 善款收入
- 客戶支援
- 客戶服務
- 客戶管理
- 客服中心
- 專案管理
- 帳務
- 提案
- 支援
- 數據儲存
- 會員管理
- 服務
- 案例管理
- 聯絡人管理
- 行銷
- 銷售線索管理
- 銷售能力自動化
- 顧客管理
Integrations
- Core banking systems
- Core insurance systems
- Custom integration via API management platform
- Docusign
- Kiamo
- MailChimp
- QlikView for BI
- Riva
- Talend
- WordPress
Industries
- Social Housing
- Transportation and Logistics
- 保險業
- 公共部門產業
- 專業服務產業
- 房地產產業
- 政府
- 教育業
- 旅遊 / 休閒產業
- 製造業
- 諮詢 / 商業服務
- 資訊及通訊科技產業 (ICT)
- 金融服務業
- 銀行業
- 電信產業
- 非營利產業
