Picture this… You’re a leading wholesaler of electrical, plumbing, and steel products. Active on the market for decades, you have a reputation as a trusted partner and service provider.
But, you struggle to gain a coherent view of your customers. You juggle static, quickly outdated Excel sheets and sift through formulas to generate insights.
So, you turn to SugarCRM, and you bring teammates on board by creating a buzz around this new way of working. With Sugar Sell, you can manage and preview live customer data with customised dashboards and reports. Meanwhile, Sugar Market helps you automate newsletters and target communications.
Now, you have a full picture of every customer, even when you’re on the go—all you need is the app! With more transparency, you can set clear goals, optimise resources, build lasting relationships with customers, and even streamline your operations. You have fewer complaints from customers, and you’re saving countless hours. That’s what happens when you let the platform do the work.
Sugar Partner
OPEN CX is part of the OPEN digital group. With over 250 specialists at 6 locations, we digitise sales, marketing and service for companies of all sizes and from all industries. Our expertise, which ranges from CRM, CX, sales, service and marketing automation to consulting, strategy, data & performance and eCommerce, opens up limitless possibilities for us and our customers.