How We Work

We emphasize transparency, honesty, and openness, and want our people to feel courageous enough to challenge the status quo.

Sugar has built our foundation on a workplace culture where every team member feels valued, supported, and recognized. Here, you’re not just a number; you’re a human whose growth and happiness matter every day.

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  • DE&I: Empowering Every Voice

    We've seen firsthand how diversity fuels innovation, leading to superior products and a workplace that celebrates authenticity. We're dedicated to constant improvement, regularly assessing and sharing our progress as we work toward a more inclusive and diverse environment.

  • Impact Through Innovation

    Our commitment to innovation drives us forward, with a focus on verticalization and generative AI to lead the CRM industry. At SugarCRM, we offer opportunities to make a real impact and grow your professional skills and industry influence through our innovative tools and resources.

  • Work-Life Harmony & Flexibility

    We prioritize work/life harmony by offering unmatched flexibility, ensuring we focus on providing value for our customers without compromising personal well-being.

  • Staying Well-Connected Remotely

    At Sugar, we’ve taken the digital leap to foster a vibrant and connected community, leveraging fun and meaningful chat channels for daily interactions.

  • Giving Back

    We believe in the power of giving back through local volunteering, remote participation, and social impact initiatives.  At Sugar, we nurture a culture that fuels personal, professional, and business growth through meaningful work and mutual support.

  • Your Future at SugarCRM

    Join us at Sugar where your career is nurtured, your contributions are celebrated, and your well-being is paramount. Discover what it's like to actually work in an environment where you're empowered to be your best self and where your journey toward professional excellence and personal satisfaction goes hand in hand.

“I love working at SugarCRM because I truly feel valued and celebrated for the work I do. At Sugar I'm EXCITED to go to work! My work is not only celebrated by my immediate team, but the WHOLE company. I'm so thankful for Sugar that I even recruited my best friend, Viri, to come work with me!”

“I love working at SugarCRM because I truly feel valued and celebrated for the work I do. At Sugar I'm EXCITED to go to work! My work is not only celebrated by my immediate team, but the WHOLE company. I'm so thankful for Sugar that I even recruited my best friend, Viri, to come work with me!”

Bri Bridges

Marketing Automation Consultant

Remote - United States

“I joined SugarCRM 6 years ago as a Senior Software Engineer and was given the opportunity to grow into a leadership role. The company's unwavering support, resources, and encouragement played a critical role in my professional growth.SugarCRM has been an exceptional place to work. The culture is fantastic, and the people, especially the engineers, are amazing. Everyone is passionate about their work and genuinely cares about the success of the company.”

“I joined SugarCRM 6 years ago as a Senior Software Engineer and was given the opportunity to grow into a leadership role. The company's unwavering support, resources, and encouragement played a critical role in my professional growth.SugarCRM has been an exceptional place to work. The culture is fantastic, and the people, especially the engineers, are amazing. Everyone is passionate about their work and genuinely cares about the success of the company.”

Keshav Adunuthula

Senior Manager, Engineering

Remote - United States

I have been with SugarCRM for 8 years. I joined a small team which became like a second family. I was given the opportunity to build our team and grow my leadership skills.  My transition to Staff QA Engineer has given me further responsibilities and exciting challenges. SugarCRM is a great place to grow and learn and the colleagues are always available to support one another.

I have been with SugarCRM for 8 years. I joined a small team which became like a second family. I was given the opportunity to build our team and grow my leadership skills.  My transition to Staff QA Engineer has given me further responsibilities and exciting challenges. SugarCRM is a great place to grow and learn and the colleagues are always available to support one another.

Alexandra Voiculescu

Staff QA Engineer

Craiova, Romania

The People. The Passion. The Success.


SUGAR CODE FOR GROWTH

At Sugar, we abide by the Sugar Code for Growth: part manifesto, part who we are, and part who we want to be.

We are driven by a shared passion for our culture and a desire to build a deep-rooted organization and brand built to fuel growth.

Sweeter outcomes await when we enable our business and our customers to grow.

Benefits & Perks

Sugar is committed to fostering growth and enrichment for our teams worldwide. We offer a comprehensive range of benefits designed to support the well-being of our global employee base. From tailored wellness programs to diverse benefits, discover how we invest in you.

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  • Flexibility First

    Embrace the freedom to work remotely, hybrid or in-office, depending on the role and location.

  • Future-Proof Finances

    Benefits from retirement and savings plans designed to secure your financial future.

  • Healthcare Excellence

    Comprehensive healthcare packages tailored to meet your needs and those of your family.

  • Recharge and Refresh

    Enjoy flexible paid time off to rest, rejuvenate, and pursue passions outside of work.

  • Tailored Regional Perks

    Experience unique benefits that cater to each geographic region, ensuring great work experiences regardless of location. 

  • Comprehensive Wellbeing Support

    Participate in our global wellness reimbursement program, complemented by virtual wellness activities and resources dedicated to nurturing your physical, mental, and emotional health.

  • Empowerment Through Learning

    Leverage extensive learning and development resources to gain new skills, earn certifications, and advance your career.